Why NMS? – Neighborhood Mortgage Solutions

Why Partner with NMS?

It’s about YOU, the Credit Union, and the home ownership dreams of your members – plain and simple.

As a Credit Union Service Organization (CUSO), we exist to enhance mortgage product offerings for you, keeping your mortgage origination and servicing income in the communities you serve. We understand your big picture and want to be a part of it.

Solutions

As a Credit Union, you look for opportunities to grow your business and have members that are in need of mortgage services – we have the solutions and bring value to your organization. Let us handle the backroom mortgage operations while you focus on your plans.

Service

As experts in the mortgage industry, we strive each day to provide above and beyond service to you and your members. We are an extension of your Credit Union and as a CUSO, extend the philosophy of “People Helping People” and your Credit Union values to members.

Process

Your member will work with your Credit Union loan officer and our specialized NMS teams from application through underwriting, processing, closing, servicing and loan payoff. Our solutions model has proven to be very successful with our Credit Union partners.

Email us: [members@gonms.org] to set up a call about a partnership.

Working with a mortgage CUSO provides stability for your Credit Union, staff and members. As a CUSO, our team is comprised of specialized mortgage experts that provide solutions – it’s what we do every day. Our knowledge and expertise is an extension of your staff, and in turn helps you eliminate servicing issues, reduce compliance burdens and allows you to continue offering the services necessary to streamline operations and better serve your members.

Collaboration

Our collaborative business partner approach strengthens the relationships we have with Credit Unions and their members by providing greater access to expertise and resources. Gain access to Intuvo, a Customer Relationship Management (CRM) platform at a group discounted rate.

Values & Expertise

NMS is Credit Union owned and our team lives by Credit Union values each day. As a CUSO, we offer you support and expertise in the following areas of the mortgage process: Sales, Compliance, Operations, Underwriting, Closing, and Servicing. Meet our leadership team, here to help you.

Technology

Our all-inclusive fully compliant technology solution, Mortgage Cadence, is a web-based, paperless mortgage solutions partner with e-sign. Essentially, it replaces five systems with one – from application to post-closing, which means a single system of record for you.

Hear the story straight from our Credit Union partners:

"We joined NMS because we want our members to be able to realize the American dream of homeownership."

Brewery Credit Union
We chose NMS because of their great reputation for providing exceptional service to the Member and to the Credit Union.

Greenwood Municipal FCU (North Carolina) Philip Heinlen, CEO
We decided to partner with NMS because their model gives us the opportunity to strengthen our relationships with our members.

Affinity Credit Union (Iowa) Jeremy Smith, VP of Lending
Our team has done it again! A Refi application was taken on 10/29 with a current NMS/CommStar member - a cash out refi with appraisal waiver. Clear to close today on 11/5. It works!

CommStar Credit Union (Ohio) Mark Patterson, Mortgage Specialist
"I wanted to commend your implementation folks. We have asked 1001 questions and have received great feedback and response. They have been excellent."

Weyco Community Credit Union (North Carolina) Robb Roberson, CEO
"Neighborhood Mortgage Solutions is an exceptional end-to-end mortgage origination and servicing solution. NMS makes the mortgage process simple and easy for both members and staff, and has helped us become the mortgage lender of choice in our marketplace."

Monroe County Community Credit Union (Michigan) Stephen P. Grech, President & CEO
"Thank you for doing a tremendous job with processing, underwriting and closing loans. With your help I was able to close my member mortgage in 21 days!"

NorthStar Credit Union (Illinois) Bicki K. Dhillon, Mortgage Loan Officer
"Our partnership with NMS has been very rewarding. In just 16 months we have helped our members secure $10M in FNMA loans. The peace of mind knowing our members are receiving great service is priceless."

San Antonio Citizens Federal CU (Florida) Laurie Aultman, VP of Mortgage Lending
"NMS has so many layers of QC review prior to closing that has helped us out tremendously. NMS really helps us shine for our members, as well as the auditors."

CorePlus Credit Union (Connecticut) Barbara Zendzion, Real Estate Lending Manager
We joined NMS because of the reputation they have in helping credit unions and their members. We also wanted to enhance our mortgage department and reach a wider range for our members. This is the beginning of a great partnership not only for us, but for our mortgage team and our members!

Filer Credit Union (Michigan) Kyle Gurzynski, CEO
"Neighborhood Mortgage Solutions has been a Godsend."

San Antonio Citizens Federal CU (Florida) Tim Baldwin, President
"Thank you and your staff for taking such great care of us! I’ve been in this business a long time and you guys are by far the best!"

Awakon Federal Credit Union (Michigan) Sherri O’Neil, Mortgage Loan Originator
"I'm impressed by the amount of features and options. However, what I like most is the fluency and easiness of user interface; which makes it fun working with these options. Way to go!"

Zia Credit Union (New Mexico) Yvonne Trujillo, Quality Control Manager

Let’s connect – at your convenience.

In today’s technology-driven environment, we’re available for you when and where you need us.

Email us: members@gonms.org any time, day or night.

Even better, relax, put up your feet and call us. We still enjoy an old-fashioned conversation over the phone. In fact, it’s our favorite – let’s talk.

Brian James NMS Retail & Sales Officer
989.860.2372