COVID-19 IMPACT: Pandemic National Emergency Relief for Residential Mortgage Loan Borrowers announced by Michigan DIFS on 4/23/20. CLICK HERE for full details.

Home Dreams. WE HELP MAKE THEM A REALITY. A happy young African American couple smiling in the kitchen of their home as sun shines in through the window. People Helping People CREDIT UNION PHILOSOPHY. Dreams a Reality. SOLUTIONS FOR YOUR MEMBERS. Trusted Solutions CREDIT UNION VALUES. Dreams to Reality MORTGAGE SOLUTIONS.

Welcome to Neighborhood Mortgage Solutions.

We are a Credit Union Service Organization (CUSO) providing mortgage services to fellow Credit Unions.

Who We Are

Who We Are

NMS is a Fannie Mae mortgage origination shop.  We are seller/servicer approved with Fannie Mae, USDA-Rural Development and are an approved Freddie Mac loan servicer.

We use the web-based and paperless Mortgage Cadence loan origination system.  We are a credit union owned mortgage CUSO.

Our Promise

Our Promise

NMS helps credit unions offer a competitive mortgage product to their members with a competitive interest rate and low closing costs. In return, credit unions earn income from the sale and servicing of the member’s loan.

Once the loan is sold to Fannie Mae, we do not sell the loan to another investor. We service the loan for the life of the term of the loan.

What We Offer

What We Offer

NMS offers fixed rate and adjustable rate mortgage loans. The terms of mortgage range from 10 years to 30 years. We offer Private Mortgage Insurance (PMI) for those with less than 20% down.

We also offer Home Equity Lines of Credit, Home Equity loans, Construction loans and a Rural Development loan with zero down.

Our Process

Our Process

Credit union members work with their credit union loan officer and NMS teams from application through processing, underwriting, closing, servicing and loan payoff.

The member has the ability to make their monthly mortgage payment at the credit union teller window.

Log in to your account using the “Login” tab in the main menu. 

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Alabama | California* | Colorado | Connecticut | Florida | Idaho | Illinois | Indiana | Louisiana | Maine | Massachusetts | Michigan | Mississippi | New Mexico | North Carolina | Ohio | Oregon | South Dakota | Washington | West Virginia | Wisconsin

*Licensed by the Department of Business Oversight under California Residential Mortgage Lending Act

Licensing

Neighborhood Mortgage Solutions holds residential mortgage licensing through the Nationwide Multi-state Licensing System & Registry (NMLS) in 20 states. *Licensed by the Department of Business Oversight under California Residential Mortgage Lending Act.

Overhead view of a clean desktop with a plant, keyboard, notepad, pencil and coffee "Neighborhood Mortgage Solutions is an exceptional end-to-end mortgage origination and servicing solution. NMS makes the mortgage process simple and easy for both members and staff, and has helped us become the mortgage lender of choice in our marketplace." Stephen P. Grech, President & CEO
Monroe County Community Credit Union (Michigan)
"We have all been very happy with our NMS partnership. We have tried numerous different mortgage servicers, many of which lots of Credit Unions use, and have never had the service we expect." Dave Van Strien, CEO
Greater Niles Community Federal CU (Michigan)
"Neighborhood Mortgage Solutions has been a Godsend." Tim Baldwin, President
San Antonio Citizens Federal CU (Florida)
"Thank you and your staff for taking such great care of us! I’ve been in this business a long time and you guys are by far the best!" Sherri O’Neil, Mortgage Loan Originator
Awakon Federal Credit Union (Michigan)
"NMS has so many layers of QC review prior
to closing that has helped us out tremendously.
NMS really helps us shine for our members,
as well as the auditors."
Barbara Zendzion, Real Estate Lending Manager
CorePlus Credit Union (Connecticut)
“Thank you for doing a tremendous job processing, underwriting and closing loans. With your help I was able to close my member mortgage in 21 days.” Bicki K. Dhillon, Mortgage Loan Officer
Northstar Credit Union (Illinois)
"I am thoroughly impressed with your service.
I haven’t seen anything like this for years.
Thank you Greg & your team."
George Cannon, Mortgage Loan Specialist
First General Credit Union (Michigan)
"Our partnership with NMS has been very rewarding; in just 16 months we have helped our members secure $10M in FNMA loans. The peace of mind knowing our members are receiving great service is priceless." Laurie Aultman, VP of Mortgage Lending
San Antonio Citizens Federal CU (Florida)
"I just wanted to let you know that Kristy Rahn is AWESOME and a true asset to NMS. She is always very helpful and informative. She never makes me feel like I am bugging her and is very patient with me when I am trying to wrap my head around something." Rhonda Olson, Loan Officer
TBA Credit Union (Michigan)
"NMS has so many layers of QC review prior to closing that has helped us out tremendously. Thanks again, NMS really helps us to shine for our members as well as the auditors." Barbara Zendzion, Real Estate Lending Manager
CorePlus Credit Union (Connecticut)
"I'm impressed by the amount of features and options. However, what I like most is the fluency and easiness of the user interface; which makes it fun working with these options. Way to go!" Yvonne Trujillo, Quality Control Manager
Zia Credit Union (New Mexico)
"Thank you and your staff for taking such great care of us! I’ve been in this business a long time and you guys are by far the best!" Sherri O’Neil, Mortgage Loan Originator
Awakon Federal Credit Union (Michigan)
Our team has done it again! A Refi application was taken on 10/29 with a current NMS/CommStar member - a cash out refi with appraisal waiver. Clear to close today on 11/5. It works! Mark Patterson, Mortgage Specialist
CommStar Credit Union (Ohio)

PLEASE NOTE: Do not use the contact form below to submit confidential, privileged, or sensitive information. The information submitted on this form is not privileged. As with any information submitted over the internet, there is a risk the information could be intercepted, viewed, or retrieved by a third party.

How can we help you?

Hello, and welcome to Neighborhood Mortgage Solutions.

If you have any questions feel free to ask us, we're here for you and happy to assist. Thank you.

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