COVID-19 IMPACTIf you are facing a financial hardship during this difficult time, please reach out to us for your loan options by Email:, Phone: 877.658.2230 (Option 8) or Text: 989.497.1440.

PLEASE NOTESince March 4, 2020 – the online portal for borrowers to view their mortgage details and make payments has been updated. Hover over or click the “Login” tab and select New Portal (eStatus Connect). First time users of this new portal must register a user name and password.

Members of Team One Credit Union: please use the previous link which has now moved to a secondary tab below “Login” called Previous Portal.

Welcome to Neighborhood Mortgage Solutions.

We are a Credit Union Service Organization (CUSO) providing mortgage services to fellow Credit Unions.

Who We Are

Who We Are

NMS is a Fannie Mae mortgage origination shop.  We are seller/servicer approved with Fannie Mae, USDA-Rural Development and are an approved Freddie Mac loan servicer.

We use the web-based and paperless Mortgage Cadence loan origination system.  We are a credit union owned mortgage CUSO.

Our Promise

Our Promise

NMS helps credit unions offer a competitive mortgage product to their members with a competitive interest rate and low closing costs. In return, credit unions earn income from the sale and servicing of the member’s loan.

Once the loan is sold to Fannie Mae, we do not sell the loan to another investor. We service the loan for the life of the term of the loan.

What We Offer

What We Offer

NMS offers fixed rate and adjustable rate mortgage loans. The terms of mortgage range from 10 years to 30 years. We offer Private Mortgage Insurance (PMI) for those with less than 20% down.

We also offer Home Equity Lines of Credit, Home Equity loans, Construction loans and a Rural Development loan with zero down.

Our Process

Our Process

Credit union members work with their credit union loan officer and NMS teams from application through processing, underwriting, closing, servicing and loan payoff.

The member has the ability to make their monthly mortgage payment at the credit union teller window.

Log in to your account using the “Login” tab in the main menu. 


Alabama | California* | Colorado | Connecticut | Florida | Idaho | Illinois | Indiana | Louisiana | Maine | Massachusetts | Michigan | Mississippi | New Mexico | North Carolina | Ohio | Oregon | South Dakota | Washington | West Virginia | Wisconsin

*Licensed by the Department of Business Oversight under California Residential Mortgage Lending Act


Neighborhood Mortgage Solutions holds residential mortgage licensing through the Nationwide Multi-state Licensing System & Registry (NMLS) in more than 20 states.

PLEASE NOTE: Do not use the contact form below to submit confidential, privileged, or sensitive information. The information submitted on this form is not privileged. As with any information submitted over the internet, there is a risk the information could be intercepted, viewed, or retrieved by a third party.

How can we help you?

Hello, and welcome to Neighborhood Mortgage Solutions.

If you have any questions feel free to ask us, we're here for you and happy to assist. Thank you.

Not readable? Change text. captcha txt

You are leaving the Neighborhood Mortgage Solutions Web site. The website you have selected is an external one located on another server. Neighborhood Mortgage Solutions has no responsibility for any external website.  It neither endorses the information, content, presentation, or accuracy nor makes any warranty, express or implied, regarding any external site.

Thank you for visiting Neighborhood Mortgage Solutions.